Contact • Site questions only

Contact the site team

Use this form for site questions and bug reports only (broken links, layout issues, tool not loading). We can’t review individual Right to Rent cases, and we don’t accept tenant identity documents.

Send a message

Keep it simple. If it’s a bug, tell us what page you were on and what you expected to happen.

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We reply to the email you provide. Please don’t include tenant identity documents or share codes.

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Please try again. If it keeps failing, include the page URL and email us via a different method.

Important

This form is not for Right to Rent case advice and not for sharing personal documents. For official routes and checks, use Sources & Guidance.

Before you message

If you’re stuck mid-check, these pages normally answer it faster than waiting for a reply.

Start Process Log LCS Help Sources & Guidance FAQ Privacy & Data Terms & Disclaimer

Scope reminder

England only. This site records your process and helps with follow-up date logic. It does not check immigration status.